Strawberrys Day Care respects your privacy

With effect from August 2018

This privacy policy explains what personal information Strawberrys Day Care may collect about you and how we use this information. It also details how you can get in touch with us if you would prefer to limit the use of the information we keep and also the procedures that we have in place to safeguard your privacy.

Please be assured we take every care to keep your information secure and to prevent any unauthorised access to or use of it. All detailed client information is held in confidence, and is never sold or solicited to other parties.

Strawberrys Day Care is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). By providing us with your data, you agree that you are over 13 years of age.

Who we are

Our Details so you can get in touch

Our Business Name: Strawberrys Day Care
Our address: Strawberrys Day Care LTD, Harmer Close, Bodmin, Cornwall, PL31 2EU
Our website: www.strawberrys-daycare.co.uk
Our Email address: info@strawberrys-daycare.co.uk
Our Telephone number: 01208 78093

Introduction

We are committed to ensuring that any personal data we hold about you and your child is protected in accordance with data protection laws and is used in line with your expectations.

This privacy notice explains what personal data we collect, why we collect it, how we use it and how we protect it.

What personal data do we collect?

We collect personal data about you and your child to provide care and learning that is tailored to meet your child’s individual needs. We also collect information in order to verify your eligibility for free childcare as applicable.

Personal details that we collect about your child include:

Your child’s name, date of birth, address, health and medical needs, development needs, and any special
educational needs.

Where applicable we will obtain child protection plans from social care and health care plans from health professionals.

We will also ask for information about who has parental responsibility for your child and any court orders pertaining to your child.

Personal details that we collect about you include:

your name, home and work address, phone numbers, emergency contact details, and family details.

This information will be collected from you directly in the registration form.

If you apply for up to 30 hours free child care or are entitled to pupil premium, we will also collect:

your national insurance number or unique taxpayer reference (UTR), if you’re self-employed. We may also
collect information regarding benefits and family credits that you are in receipt of.

Why we collect this information and the legal basis for handling your data

We use personal data about you and your child in order to provide childcare services and fulfil the contractual arrangement you have entered into. This includes using your data to:

contact you in case of an emergency
to support your child’s wellbeing and development
to manage any special educational, health or medical needs of your child whilst at our setting
to carry out regular assessment of your child’s progress and to identify any areas of concern
to maintain contact with you about your child’s progress and respond to any questions you may have
to process your claim for up to 30 hours free childcare or pupil premium (only where applicable)
to keep you updated with information about our service

With your consent, we will also record your child’s activities for their individual learning record we use ’Tapestry’ an online learning journal. This may include photographs and videos. You will have the opportunity to withdraw your consent at any time, for images taken by confirming so in writing.

We have a legal obligation to process safeguarding related data about your child should we have concerns about their welfare. We also have a legal obligation to transfer records and certain information about your child to the school that your child will be attending (see Transfer of Records policy, you can request this by emailing info@strawberrys-daycare.co.uk).

Who we share your data with

In order us to deliver childcare services we will also share your data as required with the following categories of recipients:

Ofsted – during an inspection or following a complaint about our service
banking services to process direct debit payments (as applicable)
the Local Authority (where you claim up to 30 hours free childcare as applicable)
the government’s eligibility checker (as above)
our insurance underwriter (if applicable)
our setting software management provider. (if applicable)
the school that your child will be attending

We will also share your data if:

we are legally required to do so, for example, by law, by a court or the Charity Commission;
to enforce or apply the terms and conditions of your contract with us;
to protect your child and other children; for example by sharing information with social care or the police;
it is necessary to protect our/or others rights, property or safety
we transfer the management of the setting, in which case we may disclose your personal data to the
prospective buyer so they may continue the service in the same way.
we will never share your data with any other organisation to use for their own purposes

How do we protect your data?

We protect unauthorised access to your personal data and prevent it from being lost, accidentally destroyed, misused, or disclosed by:

How long do we retain your data?

We retain your child’s personal data for up to 3 years after your child no longer uses our setting, or until our next Ofsted inspection after your child leaves our setting. Medication records and accident records are kept for longer according to legal requirements. Your child’s learning and development records are maintained by us and made available to you when your child leaves.

In some instances (child protection, or other support service referrals) we are obliged to keep your data for longer if it is necessary to comply with legal requirements (see our Children’s and Provider Records policies).

Automated decision-making

We do not make any decisions about your child based soley on automated decision-making (without human involvement).

Your rights with respect to your data

You have the right to:

request access, amend or correct your child’s personal data
request that we delete or stop processing your child’s personal data, for example where the data is no
longer necessary for the purposes of processing; and
request that we transfer your, and your child’s personal data to another person

If you wish to exercise any of these rights at any time or if you have any questions, comments or concerns about this privacy notice, or how we handle your data please email us at info@strawberrys-daycare.co.uk. If you have continue to have concerns about the way your data is handled and remain dissatisfied after raising your concern with us you have the right to complain to the Information Commissioner Office (ICO). The ICO can be contacted at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or ico.org.uk/

Cookies

Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. The majority of cookies are harmless and contain no personal information about the visitor whatsoever.

Third party links

This website may include links to third-party websites such as links to other websites etc. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible fortheir privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Changes to this notice

We keep this notice under regular review. You will be notified of any changes where appropriate.

Dated August 2018

Privacy Policy